Braintree Freeport Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Single platform station. This station has step free access to platform.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    There is no assistance meeting point.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help This station is unstaffed and served by a driver only operated train. A mobile platform host is available for pre-booked assist between the hours of 12:00 and 19:00. Alternative journey options are from Braintree or Witham. Booking is recommended
  • Helpline Open Note 08:00 - 20:00
    

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On the platform
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Tickets can be collected on Smartcard at this station

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Information Systems Announcements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.86901047
  • Longitude 0.567449428

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Braintree Freeport station (http://btopenzone.hotspot-directory.com)

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Within station, concourse

  • Sheltered YES Yes
  • Spaces 8
  • Type
    Stands
    Wheel Racks

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services Substitute bus services stop at bus stop at the station entrance