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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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Andover

Andover

Andover station
Station Approach
Andover
Hampshire
SP10 3HW

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 19:00
Saturday - 06:50 to 17:40
Sunday - 08:15 to 16:45

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 17:40
      Saturday - 06:00 to 17:40
      Sunday - 09:00 to 17:00
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Customer Help points are located on every platform
    • Helpline YES Yes
    • Step Free Access

      Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London). 

      A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On Platform 2, near to the ticket office
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:50 to 17:40
      Sunday - 08:15 to 16:45
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.21154584
    • Longitude -1.49223998
  • Parking
    • Car Parking Details Weekend ticket available after 1200 Friday £6.00

      Off Peak available after 1600 Monday to Friday

      Phone number: 0345 6000 650

      Name: Station Car Park
      Spaces: 495
      Charges:
      Off-peak: £2.00
      PerHour: N/A
      Daily: £7.80
      Weekly: £35.70
      Monthly: £110.20
      ThreeMonthly: £330.60
      SixMonthly: N/A
      Annual: £1050.00
      Saturday: £2.00
      Sunday: £2.00
      Note:

      Bank Holiday £7.50 



      Accessible Car Park Equipment: Yes
      Cctv: No
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Andover station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Platform 2

    • Sheltered YES Yes
    • Spaces 132
    • Type
      Compound
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/ADV.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Southbound and Northbound buses will stop directly outside the main station exit.

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