The emergency services are dealing with an incident between Stoke-on-Trent and Stockport. While the emergency services carry out their work all lines are closed. Trains running between these stations may be cancelled, delayed by up to 60 minutes, revised or diverted.
Disruption is expected until 12:00.
Customer advice:
Avanti West Coast
Some services may be diverted via Crewe.
You may use your ticket onboard the following services at no extra cost:
- CrossCountry between Stafford and Manchester Piccadilly
- East Midlands Railway between Stoke-on-Trent and Crewe
- London Northwestern Railway between Stafford and Crewe
- Northern between Macclesfield and Manchester Piccadilly
- Transport for Wales between Crewe and Manchester Piccadilly
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
CrossCountry
Some services may be diverted via Crewe.
You may use your ticket at no extra cost onboard the following services:
- Avanti West Coast via any reasonable route
- London Northwestern Railway via any reasonable route
- Northern between Crewe and Manchester Piccadilly
- Transport for Wales between Crewe and Manchester Piccadilly
Northern
Rail replacement transport has been sourced and will operate as follows:
- From Stoke-on-Trent calling all stations to Macclesfield at 10:35 (operated by JKT)
- From Macclesfield calling all stations to Stoke-on-Trent at 10:40 (operated by Bestway)
Journey times will be extended by up to 60 minutes when using road replacement transport.
Crewe to Manchester Piccadilly services in both directions are not impacted by this disruption.
You may use your ticket at no extra cost on board London Northwestern Railway services between Stoke-on-Trent and Crewe in both directions to connect with Northern services.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.