A points failure between Tattenham Corner and Purley means that some lines are blocked. Trains running between these stations may be cancelled.
Disruption is expected until 08:00.
Customer advice
Southern services are affected in the Tattenham Corner area. It may take you longer to complete your journey this morning, and Southern recommend you allow at least 20 minutes extra to reach your destination. This is affecting services in both directions. Please check journey planners to see whether your journey is impacted.
The following stations will have a limited rail service:
- Tattenham Corner
- Tadworth
- Kingswood
- Chipstead
- Woodmansterne
- Coulsdon Town
- Reedham
You can use your ticket at no extra cost on:
- Southern and Thameslink services on any reasonable route, including between London and Epsom, Epsom Downs, Gatwick Airport, and Oxted
- Metrobus routes on the following: 420 for Sutton, Belmont, Tattenham Corner, Tadworth, Reigate, Redhill460 for Epsom, Tattenham Corner, Tadworth, Redhill, Reigate, Earlswood (A23), Salfords (Church), Gatwick Airport and Crawley 480 for Epsom and Tattenham Corner
- London Buses between Croydon and Tattenham Corner
Planning your journey:
You can view a live map of the network here, and you can also see the alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here. You can also use tjhe app to find up-to-date information.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from using some of the routes through this area.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes Southern have to stop trains completely, which can lead to your train being held at stations or signals en route.
As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, Southern will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.