A vehicle striking a bridge between Stevenage and Hertford North means that all lines are currently blocked. As a result, trains running through these stations may be delayed or terminated at and started back from Hertford North.
Watton-at-Stone will not be served.
Disruption is expected until 13:00.
Customer advice:
Services are unable to run between Stevenage and Hertford North in both directions until further notice.
Please delay your journey until later, once the line has reopened. If you travel now then your journey will be extended and you'll likely need to wait for the line to reopen.
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also use the Great Northern app to find up-to-date information.
Can you tell me more about the incident?
It has been reported that a road vehicle has struck a railway bridge in the Stevenage - Herford North area.
This means that trains have been stopped on all lines which travel under the bridge, so your train won't be able to travel on this route at the moment. Network Rail will be sending engineers as quickly as possible to check the bridge for any damage, and if it's safe to do so, the route will be reopened.
Great Northern take railway safety very seriously and need to make sure it's safe for services to run as planned.
If you see a vehicle hitting a bridge, or you think a bridge has been damaged, please report it using the phone number on the identification plate fixed to the bridge. If no plate is provided, please report it to the police by calling 999.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.