Lines have now reopened following a points failure between Lewes and Haywards Heath means that some lines are disrupted. This means that trains running between these station may be delayed by up to 15 minutes or revised.
Disruption is expected until 12:00.
Customer advice:
All lines have now reopened between Lewes and Haywards Heath via Plumpton and trains can now run on this route as usual.
Staff are working to return trains to the scheduled timetable, but please continue to check journey planners and station information boards before you travel.
Trains currently in the area will still be disrupted, and your journey may still take up to 15 minutes longer than usual.
You can use your ticket to travel at no extra cost on:
- Alternative Southern or Thameslink services to and from Brighton, and between Brighton and Lewes / Eastbourne
- Brighton & Hove Buses on routes between:
- Haywards Heath and Lewes via Plumpton and Cooksbridge
- Brighton and Lewes / Eastbourne
To help you plan your journey, you can find our alternative route maps on the website here, and if you are travelling by Brighton & Hove bus services, you can plan your journey on their website here.
Please check journey planners and station information boards before you travel, and allow extra time to reach your destination.
Live departure boards can be found here and you can check the live map here to see if your journey has been affected.
You can also use the Southern app to find up-to-date travel information.
Can you tell me more about the incident?
A points failure was reported earlier today between Haywards Heath and Lewes, which prevented trains from using some of the routes through this area.
Network Rail engineers have attended to the fault, which has now been rectified. Trains can begin to run on this route as normal once again, but some trains already in the area may still be delayed up to 15 minutes.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for several reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.