A fault on a train between Crewe and Stoke-on-Trent is causing disruption to trains running between these stations. Trains running between these stations may be cancelled, delayed or revised.
Disruption is expected until 16:30.
Colas are aware of the fault with their train and have engineers working to resolve the fault.
The fault is taking longer than expected to resolve.
Customer advice:
East Midlands Railway
How does this affect my train?
Trains running through the area in the both direction are currently unable to run between Crewe and Stoke-On-Trent.
If you are travelling this afternoon, please us an online journey planner to help you get where you need to be.
At present East Midlands Railway are expecting the problem to be fixed in the next 2 hours. As soon as the problem is fixed the priority will be to get trains running to their advertised times again.
How do I get where I need to be?
You should continue to travel as originally planned however your journey may be delayed by 60 minutes.
East Midlands Railway have arranged road transport to help keep you on the move. Buses are expected to arrive at Crewe station by 15:10.
East Midlands Railway have also made arrangements with other train operators to help keep you on the move. You may use your original ticket with London Northwestern Railway. They are able to run trains from Stoke-On-Trent to Crewe only.
You may also use your tickets between Crewe and Stoke-on-Trent via Stafford.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.