A fault with the signalling system between Denmark Hill and Bromley South / Lewisham means some all lines are disrupted. As a result, trains may be cancelled, delayed or revised.
Disruption is expected until 19:30.
Customer Advice:
Southeastern
How does this affect my journey?
Trains between London Victoria and Gravesend via Bexleyheath are unable to run between London Victoria and Lewisham. These trains will be diverted to run to and from London Cannon Street where possible, or cancelled at short notice.
Trains between Victoria and Gillingham will be unable to stop at Denmark Hill.
What should I do?
You can use London Underground at no extra cost between London Victoria, London Charing Cross, Waterloo East, London Bridge and London Cannon Street.
You can also use London Buses at no extra cost on routes between Lewisham and Denmark Hill. Visit tfl.gov.uk to plan your journey using local buses.
You can also use Thameslink trains from Denmark Hill to Bromley South at no extra cost.
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
Thameslink
Trains which would usually run from Sevenoaks or Orpington towards London will divert after Shortlands via Beckenham Junction / Herne Hill. These trains will not call at stations between Shortlands and Elephant & Castle.
Trains which would run in the opposite direction - from London towards Orpington or Sevenoaks - can continue to run as usual.
You can use your ticket to travel at no extra cost on:
- Thameslink services on alternative routes where available
- London Buses on routes between Bromley South, Catford, and Elephant & Castle
- London Underground across central London and London terminals
Please check journey planners and station information boards before you travel, and allow extra time to reach your destination.
Check the live map here to see if your journey has been affected.
Can you tell me more about the incident?
Points are moveable sections of track that allow trains to be routed to their destination. In this case, trains are being delayed by a fault with points at Nunhead.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Network Rail have sent their specialist Signalling & Telecoms teams to the site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.