A points failure between London Bridge and London Blackfriars, means the line is blocked. As a result, trains running through these stations may be cancelled or delayed.
Disruption is expected until 10:00.
Customer Advice:
Trains are unable to call at London Bridge, in the direction of London, until further notice. Please allow extra time to complete your journey, and check planners and station screens for the latest information.
If you are travelling towards London, and need to alight at London Bridge, you will have to continue through to London Blackfriars and catch a return service.
If you are at London Bridge and need to travel Through London you will have to use alternative transport to get to London Blackfriars, where you can continue your journey.
Ticket acceptance
- London Underground on any reasonable route
- London Buses, on any reasonable route
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also see an alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the London Buses Journey Planner here.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from travelling from London Bridge to London Blackfriars.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another.
Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to trains on other routes also being held at stations or signals.
As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.