A shortage of train crew between London Kings Cross and Cambridge / Peterborough / Kings Lynn means a reduced service will run between these stations. As a result, trains may be cancelled or revised until the end of the day.
Customer Advice:
A reduced Thameslink and Great Northern service will be operating on the below routes throughout the day:
- Between Kings Lynn, Ely and Cambridge
- Between Cambridge and London Kings Cross
- Between Royston and London Kings Cross
- Between Moorgate and Welwyn Garden City
There will also be a reduced direct service between Horsham and Peterborough later this evening.
If you are travelling on the above routes, please expect your journey time to be extended as you may need to wait longer than usual for a train service.
To assist, you can use your ticket at no extra cost on Thameslink or Great Northern services via any reasonable route.
Staff would strongly recommend you check before you travel today, and allow plenty of extra time.
You can view a live route map here.
Can you tell me more about the incident?
Unfortunately, there is a shortage of available crew throughout the day on the above route. Great Northern and Thameslink are doing everything possible to get you moving, but there will still be some cancellations.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #GTRTrainCrew
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.