If you are travelling with Grand Central please follow the advice below to ensure you have a seat reservation with your ticket. Seat reservations can be made via the Grand Central Customer Relations Team 0345 603 4852 opt 4 then opt 1 (Mon-Fri 07:00-19:00, Sat-Sun 09:00-12:30).
- How can I reserve a seat?
- I don't have a reservation
- My reserved seat was on train which has been cancelled
- There are no tickets available for a service I want to travel on
- Why has this policy been introduced?
How can I reserve a seat?
If you have purchased an Advance train ticket, this will come with a seat reservation by default Grand Central Anytime or Off-Peak tickets can be changed to hold a reservation (subject to availability) by contacting our Customer Relations Team on 0345 603 4852 (option 4, then 1).