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Manchester Victoria Train Station

Manchester Victoria Train Station

Manchester Victoria

Manchester Victoria station

Station Approach
Todd Street
Manchester
Greater Manchester
M3 1WY

Ticket office opening hours:

Saturday - 06:30 to 22:00
Sunday - 08:00 to 22:15

GET DIRECTIONS

Manchester Victoria at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accessible Taxis

      You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
    • Accesible Ticket Machine

      Accepts Cash & Cards

      Located near the ticket office.
    • Booking Office Counter

    • Helpline YES Yes
    • Helpline Contact Details

      0800 138 5560 text relay 18001 0800 138 5560
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      No designated area is provided. The station front may be used for set down purposes.
    • National Key Toilets

      April 2024, Toilets are currently out of service due to refurbishment
    • Step Free Access https://studio.prod.goodmaps.io/public-viewer?buildingid=d85f4528-6045-4f21-a0a7-b4de035479c6&apiregion=uk

      to find our more about travelling around this station, please see the 360 map click here


      coverage: whole station">
      • Category A Station
      • Scooter Friendly Station

      Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

      For guided wayfinding at this station, please download the Goodmaps App from the app store or click on https://studio.prod.goodmaps.io/public-viewer?buildingId=d85f4528-6045-4f21-a0a7-b4de035479c6&apiRegion=UK

      To find our more about travelling around this station, please see the 360 map click here


      Coverage: whole Station
    • Staff Help

      Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Next to lifts by platform 3
    • Note

      38 cycle stands on platform and approach
    • Sheltered YES Yes
    • Spaces 38
    • Type
      Stands
      Racks

  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Accessible toilet is accessed using a radar key or via the remote access system

  • Station Location & Directions

    • Latitude 53.48747956
    • Longitude -2.242599788

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 08002006060

  • Subway/transit

    • Metro: Availability No

  • Ticketing Hours

    • Ticket Office Hours Saturday - 06:30 to 22:00
      Sunday - 08:00 to 22:15

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      More information at www.northernrailway.co.uk/smart

  • Other transportation

    • Rail Replacement Services

      Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop

      What3words - fast.unit.foster

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.