Luton Airport Parkway Train Station
Luton Airport Parkway Train Station
Luton Airport Parkway
Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW
Ticket office opening hours:
Monday - Friday - 06:00 to 00:30
Saturday - 06:30 to 00:00
Sunday - 07:30 to 00:00
Luton Airport Parkway at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accesible Ticket Machine
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
The assisted helpline is not available on Christmas Day.
-
Impared Mobility Set Down
At the front of the station.
-
National Key Toilets
Accessible toilets at this station are accessed using a RADAR key.
-
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is by the Ticket Office.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/LTN.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Front of the main entrance and Kimpton Road entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered YES Yes
- Spaces 120
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Station Location & Directions
- Latitude 51.87286
- Longitude -0.3962
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
thameslink website and use the webform to register your lost item.
some thameslink trains serve stations which are managed by other train operators (see below). you should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- london north eastern railway (lner)
- greater anglia
- transport for london including london overground
- southeastern
- southern
- south western railway (for wimbledon)
if you have found an item of lost property, please hand it in to a member of staff.
">If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 00:30
Saturday - 06:30 to 00:00
Sunday - 07:30 to 00:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 00:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares TL
-
Smartcard Notes
key smartcard webpage on the thameslink website. ">Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
-
Taxi Information
- Availability YES Yes
- Note NO
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/3u Ri I F W M11piw F Cfi G Zzed/ab82ffa28b9240baa0a0a8bc82a4b735/2025-01_ C I_ T L_ R R B_ L T N_ D R.pdf
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.