Selly Oak Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • Ramp for Train Access YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
    Saturday - 07:00 to 21:00
    Sunday - 09:00 to 19:00
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is available in the Booking Hall and on Platform One.

  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline 1
  • Helpline Contact Details

    0800 0248998

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • First Class Lounge
  • National Key Toilets YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h

• Baggage Services
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/
  • Left Luggage: Available No

• Bus information
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SLY.pdf)
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Availability 1
  • Location

    from Birmingham - under the foot bridge. Towards Birmingham - outside in the car park

  • Spaces 59
  • Closed Circuit TV YES Yes
  • Sheltered YES Yes
  • Type
    Stands
    Lockers

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Selly Oak station (http://btopenzone.hotspot-directory.com )

• Parking
  • Car Parking Details
    Operator Name: Transport for West Midlands
    Name: Station Car Park
    Spaces: 391
    Free: true
    Number Accessible Spaces: 15
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located in the Booking Hall. The National key toilet is located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 06:00-21:00, Saturday 07:00-21:00 and Sunday 09:00-19:00. The toilet facilities are not available when the Ticket Office is closed.

• Station Location & Directions
  • Latitude 52.44198975
  • Longitude -1.935812243

• Station Information
  • ATM No
  • Baby Change No
  • Lost Property
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Showers No
  • Wifi No
  • Waiting Room No
  • Staffing Level YES Yes
  • Bureau De Change No
  • Station Buffet No
  • Trolley No
  • Lost Property
    Operator Name: None
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Selly Oak Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 21:00
    Saturday - 07:00 to 21:00
    Sunday - 09:00 to 19:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Ticket Machine YES Yes
  • Customer Service Note Two Ticket Vending Machines are located at Selly Oak, one in the Booking Hall and one on the Birmingham platform (platform one).
  • Penalty Fares LM

• Taxi Information
  • Availability YES Yes
  • Note Selly Oak (SLY) Station Elite 0121 415 5000 Castle 0121 472 2222 BBs 0121 693 3333

• Other transportation
  • Rail Replacement Services

    Rail replacement vehicles will operate from the front of the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.