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West Ruislip Train Station

West Ruislip Train Station

West Ruislip

West Ruislip station

Ickenham Road
Ruislip
Greater London
HA4 7DW

Ticket office opening hours:

no information

GET DIRECTIONS

West Ruislip at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - 05:30 to 01:00
      Sunday - 07:00 to 00:00
    • Accessible Taxis

      For taxis from all UK stations visit www.traintaxi.co.uk.

    • Accesible Ticket Machine

      Pre-purchased tickets can be collected from the machine on Platform 4 only

    • Helpline YES Yes
    • Helpline Contact Details

      0343 222 1234 or 020 3031 9331 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL http://www.chilternrailways.co.uk/lostproperty
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Bus services U1 and U10 leave from the front of the station.
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Free cycle storage for ticket holders is available on Platform 4.

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around West Ruislip station (http://btopenzone.hotspot-directory.com)
  • Parking

    • Car Parking Details Phone number: 08456 005 165

      Address:
      Ickenham Road
      West Ruislip
      Greater London
      HA4 7DW

      Operator Name: Chiltern Railways
      Name: Station Car Park
      Spaces: 136
      Charges:
      Off-peak: £8.10
      Daily: £11.50
      Weekly: £46.00
      Monthly: £184.00
      Annual: £1,932.00
      Note:

      The Off-Peak rate at this station applies from 12pm on weekdays and also weekends and public holidays.



      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 51.5697562213
    • Longitude -0.4377576334
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 08456 005 165
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note TFL Customer Services - 0343 222 1234
    • Lost Property Number 08456 005 165
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability YES Yes
    • Metro: Note Served by the Central Line
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Located at entrance to Platform 4.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Other transportation

    • Rail Replacement Services

      Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.