Hull Train Station
Hull Train Station
Hull
Hull Paragon station
Ferensway
Kingston-upon-Hull
East Riding of Yorkshire
HU1 3QX
Ticket office opening hours:
Monday - Friday - 05:30 to 20:00
Saturday - 05:30 to 20:00
Sunday - 08:15 to 19:15
Hull at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Saturday - 05:00 to 23:30
Sunday - 07:30 to 21:30 - Customer Help Point Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Helpline YES Yes
-
Helpline Contact Details
0800 107 2149
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
-
National Key Toilets
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
-
Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Humberside Airport: Daily, regular limited stop bus service X1 Humber Flyer, operated by Stagecoach. For details: www.stagecoachbus.com/hull
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/HUL.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Platforms 2 & 7
- Sheltered YES Yes
- Spaces 251
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Hull station (http://www.o2wifi.co.uk/hotspot/)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located in the pavilion on the Station Concourse.
Please note: from Friday 20 September, the toilets at this station are going to be closed while we undertake improvement works to the facilities and will reopen in February 2025.
Temporary, non-accessible toilets are available outside at the Anlaby Road entrance, adjacent to the Customer Services office.
The accessible toilets are adjacent to Costa Coffee on the Station Concourse. These toilets are operated by a radar key.
-
Station Location & Directions
- Latitude 53.744177
- Longitude -0.346155
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 349 600 1671
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note To speak to a member of our team please call 0345 600 1671
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 349 600 1671
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 20:00
Saturday - 05:30 to 20:00
Sunday - 08:15 to 19:15
-
Ticket Office Hours
Monday - Friday - 05:30 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares TP
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Taxi Information
- Availability YES Yes
- Note The nearest taxi rank is outside the station.
-
Other transportation
-
Rail Replacement Services
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Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A "? D in the bus station.
-
Rail Replacement Services
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Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.