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Lakenheath Train Station

Lakenheath Train Station

Lakenheath

Lakenheath station

Station Road
near Lakenheath
Suffolk
IP27 9AD

Ticket office opening hours:

no information

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Lakenheath at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help points on each platform.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is on the platform.


      coverage: partial station">

      This station has step free access to both platforms from Station Road, with less than 50 metres between the two entrances which are either side of the level crossing.

      This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By using one of the two Help Points at this station

      Assistance meeting point is on the platform.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      There is one cycle stand just outside the entrance to Platform 1 (for trains towards Norwich), next to the information poster boards.

    • Sheltered No
    • Spaces 2
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Lakenheath station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 52.4475127
    • Longitude 0.533892607
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection No
    • Ticket Machine No
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services do not serve this station. Customers are advised to use either Brandon or Ely stations for rail replacement services.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.