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Hadley Wood Train Station

Hadley Wood Train Station

Hadley Wood

Hadley Wood station

Crescent West
Hadley Wood
Greater London
EN4 0EL

Ticket office opening hours:

Monday - Friday - 06:35 to 10:00
Saturday
Sunday

GET DIRECTIONS

Hadley Wood at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:35 to 10:00
      Saturday
      Sunday
    • Accesible Ticket Machine

      All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

      Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

    • Helpline YES Yes
    • Helpline Contact Details

      For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:

      • Phone - 0800 058 2844
      • Textphone - 0800 138 1018


      Phone number: 0800 058 2844
    • Helpline Contact URL https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
    • Helpline Open Note

      The assisted travel helpline is not available on Christmas Day.


    • National Key Toilets

      Toilets may only be available during staffed hours at some locations.

    • Step Free Access http://www.hadleywood.org.uk/step-free-travel.html

      the assistance meeting point is the station entrance.


      coverage: partial station">

      This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html

      The Assistance Meeting Point is the station entrance.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

      If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

      • pressing the 'emergency & assisted travel' Help Point button
      • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
      • texting us on 07970 511077

      We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

      Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

  • Baggage Services

    • Left Luggage: Available No
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/HDW.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 6
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hadley Wood station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The accessible toilet is located on platform 4 and is available during staffed hours.

  • Station Location & Directions

    • Latitude 51.66841
    • Longitude -0.17653
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property great northern website and use the webform to register your lost item.

      some great northern trains serve stations which are managed by other train operators (see below). you should consider logging your lost item with them, just in case it's been handed in at one of their stations.

      if you have found an item of lost property, please hand it in to a member of staff.

      ">

      If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.

      Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

      If you have found an item of lost property, please hand it in to a member of staff.

    • Lost Property Note Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:35 to 10:00
      Saturday
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

    • Penalty Fares GN
    • Smartcard Notes key smartcard webpage on the great northern website.

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.

  • Taxi Information

    • Availability YES Yes
    • Note NO
  • Other transportation

    • Rail Replacement Services

      Please click the link for details regarding the rail replacement bus location.


      Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/75 Nz7wn Hk Vcrniqpb4a M X N/2a9c7a04b74e91505698d69659ef43f5/2025-01_ C I_ G N_ R R B_ H D W_ D R.pdf

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.