Scarborough Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • Ramp for Train Access YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 23:35
    Saturday - 06:15 to 23:35
    Sunday - 08:00 to 23:00
  • Customer Help Point Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • Helpline YES Yes
  • Helpline Contact Details

    0800 107 2149

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

    
    
  • Step Free Access

    This station is category A. Level access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • First Class Lounge No
  • National Key Toilets YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • National Key Toilets

    The accessible toilets are located on Platform 3, these toilets are operated by a radar key.

• Baggage Services
  • Left Luggage: URL https://www.nationalrail.co.uk/
  • Left Luggage: Available No

• Bus information
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SCA.pdf)
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Availability YES Yes
  • Cycle Hire: Note Bike It - 10 minute walk from station. Hire company offering full range of cycles for the entire family. Delivery / collection service available. More details at www.bikeitcyclewarehouse.com (http://www.bikeitcyclewarehouse.com)
  • Location

    Platform 3

  • Spaces 26
  • Closed Circuit TV YES Yes
  • Sheltered YES Yes
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Scarborough station (https://www.o2wifi.co.uk/hotspot/)

• Parking
  • Car Parking Details Phone number: 01895 262 122
    
    Operator Name: Trans Pennine Express
    Name: Station Car Park
    Spaces: 84
    Charges:
    Daily: £4.20
    Weekly: £19.50
    Monthly: £63.00
    ThreeMonthly: £157.00
    Annual: £495.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Customers can purchase their car parking tickets via the A P C O A Connect app or website.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 3.

• Station Location & Directions
  • Latitude 54.27980423
  • Longitude -0.405706875

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Showers No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Staffing Level YES Yes
  • Bureau De Change No
  • Station Buffet YES Yes
  • Trolley No
  • Lost Property Phone number: 354 600 1671
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note  To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 354 600 1671

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 20:00
    Saturday - 06:15 to 20:00
    Sunday - 08:30 to 20:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

  • Ticket Machine YES Yes
  • Penalty Fares TP

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is outside the station.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick up/drop off at the service bus stops on the main road outside the station.

    For more information, please see here.