Reading West Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Taxis No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Induction Loop No
  • National Key Toilets No
  • Ramp for Train Access No
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 18:30
    Saturday - 09:30 to 15:30
    Sunday - 10:30 to 16:30
  • Accessible Taxis

    Accessible taxis are available. Please request staff assistance.

  • Helpline No
  • Step Free Access Coverage No Part of Station
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • Wheel chairs Available No
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities The nearest station(s) with more facilities than Reading West are: Reading
  • Step Free Access

    Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C.

    This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

    
    Coverage: partial Station
  • Staff Help

    Meeting point: platform.

    This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

• Airport
  • Note Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
  • Availability YES Yes

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No
  • Type Compounds

• Dining and Shopping
  • Dining & Shopping: Station Buffet No
  • Dining & Shopping: Shops No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Station Amenities: Telephone No
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets Note

    Station Building

  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 51.45545321
  • Longitude -0.990294679

• Station Information
  • ATM No
  • Bureau De Change No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Baby Change No
  • Lost Property No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Staffing Level YES Yes

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Smartcard Accepted

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On Platform 2

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RDW.pdf)

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 10:45

• Other transportation
  • Rail Replacement Services

    Towards Theale - Bus stop outside McDonalds (A329 Oxford Road) Towards Reading - Bus stop underneath railway bridge.