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Chafford Hundred Lakeside Train Station

Chafford Hundred Lakeside Train Station

Chafford Hundred Lakeside

Chafford Hundred station

Burghley Road
Chafford Hundred
Essex
RM16 6QQ

Ticket office opening hours:

Monday - Friday - 06:00 to 18:30
Saturday - 08:15 to 18:30
Sunday - 08:45 to 15:20

GET DIRECTIONS

Chafford Hundred Lakeside at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 22:00
      Saturday - 06:45 to 21:30
      Sunday - 07:15 to 16:30
    • Accessible Taxis

      Operated by local companies. Pre-booking advised

    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details

      03457 44 44 22


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside station entrance

    • National Key Toilets

      Booking hall. This can be accessed using a radar key.

    • Step Free Access

      Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CFH.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Outside station entrance (stands), by car park entrance (secure)

    • Note

      Stands are owned and maintained by council

    • Sheltered YES Yes
    • Spaces 52
    • Type
      Compounds
      Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
  • Parking

    • Car Parking Details

      Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays


      Email: [email protected]
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 138
      Charges:
      PerHour: £1.00
      Daily: £7.70
      Weekly: £32.00
      Monthly: £124.00
      ThreeMonthly: £359.00
      Annual: £1,240.00
      Saturday: £3.20
      Sunday: £3.20
      Note:

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 4
      Accessible Car Park Equipment: No
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located in the Booking Hall.

      The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

  • Station Location & Directions

    • Latitude 51.485645362
    • Longitude 0.2872366517
  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
    • Customer Service Note Monday - Friday, 08:00 - 20:00Saturday and Sunday: 09:00 - 16:00 Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Closed Christmas Day and Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 18:30
      Saturday - 08:15 to 18:30
      Sunday - 08:45 to 15:20
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster top-up is only available from the self-service ticket machines

    • Penalty Fares CC
    • Smartcard Notes http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

      ">Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

  • Taxi Information

    • Availability YES Yes
    • Note YES Yes
  • Other transportation

    • Rail Replacement Services

      c2c Rail Replacement outside the Main Entrance (W3W ///themes.judge.smoke)

      Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.