Trefforest Train Station
Trefforest Train Station
Trefforest
Trefforest station
Park Street
Trefforest
Rhondda Cynon Taf
CF37 1SL
Ticket office opening hours:
Monday - Friday - 06:00 to 18:00
Saturday - 08:00 to 14:30
Sunday
Trefforest at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
-
Booking Office Counter
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
- Helpline 1
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities PPD
-
Step Free Access
Category B2.
Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.
Step free access to Platform 2 (to Pontypridd) from the car park.
Access between the platforms is via a footbridge with steps.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Staff Help
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform
- Sheltered No
- Spaces 12
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Trefforest station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 03333211202
Name: Station Car Park
Spaces: 114
Free: true
Number Accessible Spaces: 8
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Phone number: 03333211202
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Station toilets are opening during Ticket Office opening hours.
-
Station Location & Directions
- Latitude 51.59145801
- Longitude -3.325130833
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room 1
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:00
Saturday - 08:00 to 14:30
Sunday
-
Ticket Office Hours
Monday - Friday - 06:00 to 18:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note On the Cardiff-bound platform
-
Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy -
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.