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Crewe Train Station

Crewe Train Station

Crewe

Crewe station

Nantwich Road
Crewe
Cheshire
CW2 6HR

Ticket office opening hours:

Monday - Friday - 05:30 to 20:00
Saturday - 05:30 to 19:00
Sunday - 08:10 to 19:00

GET DIRECTIONS

Crewe at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge 1
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Helpline
    • Helpline Contact Details

      08000 158 123 (08000 158 124 Textphone)
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets

      An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
    • Step Free Access

      Category A - This station has step-free access to all platforms


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      The Passenger Assistance meeting point is the area opposite the barriers on the main concourse. Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CRE.pdf)

  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      all platforms
    • Note

      10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)

      22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)

      20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)

      22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)

      17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)

      5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)

      Short Stay Car Park Pedley Street 18 spaces

      Weston Road Car Park 10 spaces
    • Sheltered YES Yes
    • Spaces 186
    • Type Stands

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Crewe station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details avanti west coast website.

      different rates apply to non rail users, please speak to a member of staff.



      address:
      pedley street
      crewe
      cw2 7aa

      operator name: avanti west coast
      name: pedley street ( car park 1)
      spaces: 525
      charges:
      daily: £12.50
      monthly: £132.00
      threemonthly: £374.00
      annual: £1,200.00
      saturday: £5.50
      sunday: £5.50
      note:

      for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website.

      different rates apply to non rail users, please speak to a member of staff.



      number accessible spaces: 18
      accessible car park equipment: no
      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      parking 2:

      for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website

      different rates apply to non rail users, please speak to a member of staff.



      address:
      weston road (opposite to b&q)
      crewe
      cw2 7wz

      operator name: avanti west coast
      name: weston road ( car park 2)
      spaces: 254
      charges:
      daily: £12.50
      saturday: £5.50
      sunday: £5.50
      note:

      for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website

      different rates apply to non rail users, please speak to a member of staff.



      number accessible spaces: 14
      accessible car park equipment: yes
      cctv: no
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      ">Parking 1:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

      Different rates apply to non rail users, please speak to a member of staff.



      Address:
      Pedley Street
      Crewe
      CW2 7AA

      Operator Name: Avanti West Coast
      Name: Pedley Street ( Car Park 1)
      Spaces: 525
      Charges:
      Daily: £12.50
      Monthly: £132.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £5.50
      Sunday: £5.50
      Note:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 18
      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

      Different rates apply to non rail users, please speak to a member of staff.



      Address:
      Weston Road (Opposite to B&Q)
      Crewe
      CW2 7WZ

      Operator Name: Avanti West Coast
      Name: Weston Road ( Car Park 2)
      Spaces: 254
      Charges:
      Daily: £12.50
      Saturday: £5.50
      Sunday: £5.50
      Note:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 14
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Priority Lounge Information

    • First Class Lounge: Note

      Location

      On the concourse above platform 5.

      To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      saturday:           04.00am - 02.00am

      sunday: 06.00am - 02.00am

      ">

      The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6. 

      Toilet opening times :

      "?"?"?"?"?"?"?Monday to Friday:          04.00am - 02.00am

      Saturday:           04.00am - 02.00am

      Sunday: 06.00am - 02.00am

  • Station Location & Directions

    • Latitude 53.08964325
    • Longitude -2.432977174

  • Station Seating Areas

    • First Class Lounge Hours Monday - Friday - 05:30 to 19:00
      Saturday - 08:00 to 18:00
      Sunday - 08:30 to 18:00

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room 1
    • Lost Property avanti west coast lost property">
      Operator Name: Avanti West Coast Lost Property
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:30 to 20:00
      Saturday - 05:30 to 19:00
      Sunday - 08:10 to 19:00

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the Booking hall.
    • Penalty Fares VT
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

  • Other transportation

    • Rail Replacement Services

      Rail replacement coach services can be found at the side of the station and can be accessed from platform 12 using the undercover walkway to/from the horse landing.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.