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Prittlewell Train Station

Prittlewell Train Station

Prittlewell

Prittlewell station

Station Approach
Prittlewell
Essex
SS2 5BT

Ticket office opening hours:

Monday - Friday - 06:00 to 13:00
Saturday - 06:00 to 13:00
Sunday

GET DIRECTIONS

Prittlewell at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 13:00
      Saturday - 06:00 to 13:00
      Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point on platform 1
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is the ticket office.


      coverage: partial station">

      This station has step free access to London bound platform only, stepped footbridge to the Southend Platform.

      This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Driver only operation services. Mobile assistance teams operate within the area and can be available for booked assists. Other options, customer can start / end their journey in Southend Victoria (1 mile). Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local Southend bus services. Southend is a PlusBus location click here (http://www.plusbus.info/sites/default/files/pdfs/Southend-on-Sea.pdf title=Prittlewell and Southend PlusBus Map ) to see the PlusBus map
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      Within forecourt

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Check for free Wi-Fi access around Prittlewell station (http://btwifi.com/find) 
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 42
      Charges:
      Off-peak: £5.45
      PerHour: £1.00
      Daily: £6.60
      Weekly: £26.15
      Monthly: £90.00
      ThreeMonthly: £256.00
      Annual: £894.00
      Saturday: £4.40
      Sunday: £4.40

      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 51.55069115
    • Longitude 0.71068991
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 13:00
      Saturday - 06:00 to 13:00
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes www.greateranglia.co.uk/smart

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Other transportation

    • Rail Replacement Services

      Replacement transport stop at the junction of East Street and Station Approach

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.