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Telford Central Train Station

Telford Central Train Station

Telford Central

Telford Central station

Euston Way
Telford
Shropshire
TF3 4LZ

Ticket office opening hours:

Monday - Friday - 06:00 to 19:00
Saturday - 06:00 to 19:00
Sunday - 10:00 to 17:00

GET DIRECTIONS

Telford Central at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:00 to 19:00
      Sunday - 10:00 to 17:00
    • Accessible Taxis

      Accessible taxis are available

    • Booking Office Counter

      1 to 1 contact with ticket office staff

    • Helpline YES Yes
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • Step Free Access https://www.orr.gov.uk/media/10955 

      the assistance meeting point is at the ticket office during available opening times. when station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. when the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.  

      planning a train journey? we"?re here to make it easier, and more accessible. with support from access-wmt.co.uk, west midlands railway now offers british sign language (bsl) support at this station using the insignlanguage avatar. that means you can get essential station information signed in bsl - access-wmt.co.uk/telford_central_station


      coverage: whole station">

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.  

      Planning a train journey? We"?re here to make it easier, and more accessible. With support from access-WMT.co.uk, West Midlands Railway now offers British Sign Language (BSL) support at this station using the InSignLanguage Avatar. That means you can get essential station information signed in BSL - access-wmt.co.uk/telford_central_station


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: Phone
      Operator Name: None
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TFC.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 40
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Telford Central station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details pod point website.


      email: [email protected]
      phone number: 0330 1235 247

      operator name: s a b a u k
      name: station car park
      spaces: 173
      charges:
      off-peak: £5.00
      daily: £8.00
      weekly: £28.40
      monthly: £82.70
      annual: £662.00
      saturday: £5.00
      sunday: £5.00
      note:

      you"?ll be able to pay for parking in the following ways:



      number accessible spaces: 11
      accessible spaces note:

      blue badge holders can park free of charge but must register for a free parking permit, as described on the saba parking blue badge portal. you must register prior to or on the same day as parking on the  saba blue badge portal.


      accessible car park equipment: yes
      cctv: no
      open:
      monday - friday - open 24h
      saturday - open 24h
      sunday - open 24h
      url: https://www.sabaparking.co.uk/car-park/telford-central-station-car-park">

      2 Electric Vehicle charging points available. For more information visit the Pod Point website.


      Email: [email protected]
      Phone number: 0330 1235 247

      Operator Name: S A B A U K
      Name: Station Car Park
      Spaces: 173
      Charges:
      Off-peak: £5.00
      Daily: £8.00
      Weekly: £28.40
      Monthly: £82.70
      Annual: £662.00
      Saturday: £5.00
      Sunday: £5.00
      Note:

      You"?ll be able to pay for parking in the following ways:



      Number Accessible Spaces: 11
      Accessible Spaces Note:

      Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.sabaparking.co.uk/car-park/telford-central-station-car-park
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

  • Station Location & Directions

    • Latitude 52.68112339
    • Longitude -2.440981963
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property
      Operator Name: None
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Telford Central Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:00 to 19:00
      Sunday - 10:00 to 17:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note A Ticket Vending Machine is located outside the booking hall.
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.