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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Welcome to our new website

New website. New booking engine. Same great service.

After a lot of hard work, we're ready to show you our brand new website. We've made a lot of changes based on customer feedback and in-depth research, in order to bring you the best online experience possible. You'll still find the same information and services, but now they're in a modern, easier-to-use format.

What's new

  • The Grand Central app
  • A new, sleeker booking system
  • A modern, interactive, mobile-friendly website
  • A dedicated Grand Central service updates page, curated by our team
  • A new account system - if you've previously registered an account with us, you'll need to re-register, and your bookings will not carry over - if you need to change or amend bookings made prior to June 19th you will need to call us on 0345 603 4852.

What's the same

  • Our award-winning services linking London with the North
  • Our great value fares
  • Our dedicated customer team
  • Our newly-refurbished trains
  • 25% off for NUS TOTUM card holders

Important information for registered users

If you were registered with us before June 19th, and want to take advantage of features like being able to save your TOTUM card and payment details to your account, you'll need to sign up again for an account, which you can do by clicking the button below.

Sign up for a Grand Central account here

Grand Central 20% loyalty scheme

Customers who book their tickets through grandcentralrail.com will once again get 20% off future Grand Central bookings! If you had a code prior to June 7th, you will need to contact our customer relations team in order for this to be reissued. Journeys already purchased with these codes are not affected. For full details of redemption, please see our dedicated offer page.