is changing

New -website -banner

In a few weeks' time, will be getting an upgrade. We've been making a few changes based on customer feedback and in-depth research to bring you the best online experience we can think of. You'll still find the same information and services, but now they'll be in a modern, easier-to-use format.

What's coming?

  • A brand new Grand Central app
  • The return of our 20% loyalty programme
  • A new, sleeker booking system
  • A modern, interactive, mobile-friendly website
  • A dedicated Grand Central service updates page, curated by our team
  • A new account system - if you've currently registered an account with us, you'll need to re-register, and your bookings will not carry over - if you need to change or amend bookings made after the launch date, you will need to call us on 0345 603 4852.

What's staying the same?

  • Our award-winning services linking London with the North
  • Our great value fares
  • Our dedicated customer team
  • Our newly-refurbished trains
  • 25% off for NUS TOTUM card holders

Keep an eye on as well as our Twitter and Facebook pages over the coming weeks for more information.