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Travel with confidence
Our teams have been working hard to make sure you can travel with confidence on our trains when we're running - just take a look at what we've been up to in this video:
All Grand Central services are currently reservation-only, meaning you will need a seat reservation in order to board our trains. This is so we can effectively manage passenger numbers and allow social distancing during the busy festive period. If you don't have a seat reservation, you will be prevented from boarding the train. To make a seat reservation (subject to availability), contact our customer relations team on 0345 603 4852 (Option 5).
|Socially distancing||Boosting cleaning|
|Please use the designated, reserved seating.||Cleaning trains more regularly|
|Helping with hygiene||Improving information|
|Handwashing facilities are available on board in our toilets||Book direct at grandcentralrail.com so we can keep in touch|
We regularly publish details of our quietest services, which we recommend travelling on for maximum comfort, these can be found on our Seat Availability page.
Passengers are asked to remain in their seats while travelling where possible (for example, customers may leave to use the on-board toilets) - these have been chosen for maximum possible distancing.
Clear information on which seats can be occupied
Labelling and signposting