Following a passenger being taken ill on a train between Bromley South and Elephant & Castle all lines have reopened. As service recovers, trains between these stations may still be delayed by up to 30 minutes or revised.
Disruption is expected until 18:30.
Customer Advice
Lines have reopened between Elephant & Castle and Bromley South, and trains can now begin to run as normal through the area.
We're working to return to our scheduled timetable, but please continue to check journey planners and station information boards before you travel. Trains currently in the area will still be disrupted, and your journey may still take up to 20 minutes longer than usual.
Some trains which would usually run between London Blackfriars and Sevenoaks via Catford may still be revised at short notice, or diverted to run via Herne Hill / Beckenham Junction.
You can use your ticket to travel at no extra cost on:
- Alternative Thameslink or Southern services on any reasonable route
- Southeastern trains on any reasonable route via Bromley South or Sevenoaks
- London Buses on any route between London Blackfriars, and Bromley South
Can you tell me more about the incident?
A passenger has been taken ill on a train in the Catford area. We're working with our staff and the emergency services to make sure the person is provided with medical attention as quickly as possible, and we will then reopen the railway.
When a passenger illness is first reported, staff will assess the situation. Often, the emergency services will advise staff to leave the passenger on the train until they can attend. This means a queue of trains can build up, which may include your service. Once it is safe to do so, the ill passenger will be assisted from the train.
When you're travelling, please don't board a train if you feel unwell. It's much easier to get help to you at a station, as these locations can be accessed more easily by our staff and the emergency services. Please use the green Emergency button on the station Help Point.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.