A shortage of train crew between Welwyn Garden City and Moorgate means fewer trains than usual are able to run. 

Trains between these  stations may be cancelled. Disruption is expected until 22:30.

Customer Advice:

A reduced Great Northern service is operating on the route between Welwyn Garden City and Moorgate.

You may need to leave extra time to get to your destination. Please use an online journey planner to check which trains are running.

If your train is cancelled, you may wish to consider using an alternative route, if one is available in your area.

You can use Great Northern tickets at no extra cost on:

• London Buses serving any station between Potters Bar and Central London (not all bus routes run directly along the rail route, so please use a journey planner first)
• London Underground services on the Northern, Piccadilly and Victoria Lines
• Thameslink services between Stevenage, Finsbury Park and London St Pancras International

You can plan your journey in this area on the TfL website.

Can you tell me more about the incident?​​​​​​​

Unfortunately, there is a shortage of available crew this evening on this route. Great Northern are doing everything possible to get you moving, but there will still be some cancellations.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #GTRAmendments

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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