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31/07/2024

Lines have now reopened following an earlier trespass incident at Redhill. As service recovers, trains running through this station may still be cancelled or delayed by up to 25 minutes.

Disruption is expected until 18:00.

Customer advice:

A trespass incident has delayed Thameslink, Southern and Gatwick Express services in both directions in the Redhill area.

The person has now been removed and is in a place of safety, but services were delayed and this will impact services whilst they are recovered to their regular schedule. At the moment, services are delayed by up to 30 minutes.

Late-running trains may be revised. This means they may not stop at all of the usual stations, or they may terminate part of the way along their usual routes.

As a result, you may need to change trains to get to your destination. You may need to wait for the next train if yours is cancelled. Alternatively, you can see a list of ticket acceptance on other train operators and modes of transport below.

This means your journey may take longer. However, it does allow to get trains and crews back to the right places for the rest of the day's timetable.

Departure boards and station announcements will be kept up to date, so please keep an eye on the latest information when you're travelling. You can also see the next train from your station here.

You can use your ticket at no extra cost on:

  • Southern and Thameslink services on any reasonable route towards your destination
  • Gatwick Express between Brighton, Gatwick Airport, and London Victoria
  • South Western Railway services between Portsmouth/Southampton/ Havant and London Waterloo
  • Southeastern services between London and Tonbridge / Hastings
  • Great Western Railway services between Gatwick / Redhill and Dorking Deepdene which is within walking distance (map) of Dorking and connections between Horsham and London Victoria
  • London Overground services between West Croydon / Crystal Palace and New Cross Gate (for Norwood Junction, Anerley, Penge West, Sydenham, Forest Hill, Honor Oak Park, Brockley) (CLJ for Peckham Rye, Queens Road Peckham) and also between Canada Water and Clapham for passengers to connect from Brighton mainline via London Bridge
  • London Underground services on any reasonable route
  • Metrobus services:
    • 400 for Redhill, Earlswood, Salfords, Horley, Gatwick, Crawley, Three Bridges
    • 420 for Reigate, Redhill (Sundays Only Earlswood, Salfords, Gatwick, Crawley
    • 430 / 435 for Redhill, Reigate, Earlswood, Merstham
    • 460 for Reigate, Redhill, Earlswood, Salfords, Horley, Gatwick, Crawley
    • 411 for Merstham, Redhill, Reigate

Planning your journey:

Live departure boards can be found here.

You can view a live map of the network here.

You can also see an alternative route guide here.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

Can you tell me more about the incident?

A trespass incident had been reported in the Redhill area.

In this case, we had to stop trains entirely, as it was not safe to run services past the person. Emergency services and Network Rail responders have attended and confirmed the person has been safely removed. Trains will be on the move soon.

Trespassing on the railway is very dangerous. Trains run all day, every day - whether passenger trains, freight trains or specialist engineering work machines. It's not possible to be sure that you can hear when a train is coming, and in many cases, you won't see a train until it is very close to you.

In many areas, trains are powered by an electric third rail, which carries a dangerous electric current. There are also other electrical systems and cables, slippery surfaces, steep drops and other hazards.

Network Rail manage the railway infrastructure, and they're working hard to educate everyone about these dangers and prevent people from accessing the track. You can see their latest safety campaigns here.

As well as the dangers, trespassing on the railway is also illegal, and obstructing the railway can carry severe penalties.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Affected operators
Southern, Great Western Railway, Thameslink
Nationalrail link
Last updated: 03/07/24 - 05:37