A problem in the depot is causing disruption to trains between Luton and Rainham.
Customer Advice:
Due to a problem in the depot, a reduced number of Thameslink services are able to run on the route between Luton and Rainham until 11:00.
If you are travelling between Rainham and London you can use alternative Southeastern services with your Thameslink ticket.
If you are travelling between London and Luton you may use any Thameslink service if you have a booked your ticket on a cancelled service.
Can you tell me more about the incident?
There has been an operational incident within Cricklewood depot, trapping the next 3 departures which are due to run on the Luton to Rainham route.
The term 'operational incident' encompasses various incidents which can occur on the network. Efforts are made to avoid these occurring as much as possible, but on the rare occasions they do occur, the safety of passengers is the number one priority.
These incidents can have a knock on effect for the train service. Whenever an operational incident occurs you can feel rest assured that an internal investigation will take place in order to prevent the situation re-occurring.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #Cricklewood
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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