Shanklin Train Station
Shanklin Train Station
Shanklin
Shanklin station
Regent Street
Shanklin
Isle of Wight
PO37 7AR
Ticket office opening hours:
Monday - Friday - 06:50 to 12:30
Saturday - 07:45 to 15:00
Sunday - 08:00 to 15:15
Shanklin at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:50 to 12:30
Saturday - 07:45 to 15:00
Sunday - 08:00 to 15:15 -
Helpline Contact Details
here
only boarding/alighting assistance is available from the guard. if more help is required through the station, please contact our assisted travel team on 0800 528 2100.
meeting point for assistance - assisted boarding point on platforms.
a ramp to board the train is available at all times, both for pre-booked and turn up and go assistance.
">Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
-
Impared Mobility Set Down
At front of station
-
Step Free Access
Step-free access category A.
Level access to platform via Booking Hall or side gate.
Coverage: whole Station - Step Free Access Coverage Whole Station
- Accessible Public Telephones YES Yes
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Ramp for Train Access No
- Helpline
-
Staff Help
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SHN.pdf)
-
Cycle Storage
-
Note
Covered cycle racks are located at the front of the station.
- Type Racks
- Availability 1
- Closed Circuit TV No
-
Location
car park
- Sheltered YES Yes
- Spaces 10
-
Note
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
- Station Amenities: Wi-Fi Find WiFi Hotspots around Shanklin station (http://btopenzone.hotspot-directory.com )
-
Parking
-
Car Parking Details
register for complimentary blue badge parking.
number accessible spaces: 1
accessible spaces note:parking is chargeable for all vehicles except registered blue badge holders.
accessible car park equipment: yes
cctv: no
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Name: Shanklin Car Park
Spaces: 50
Charges:
Off-peak: £1.20
PerHour: £1.00
Daily: £2.00
Weekly: £7.90
Monthly: £27.60
ThreeMonthly: £82.80
Annual: £276.00
Saturday: £1.20
Sunday: £1.20
Note:RingGo Code 2062.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £1.20.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Number Accessible Spaces: 1
Accessible Spaces Note:Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible Car Park Equipment: Yes
Cctv: No
-
Car Parking Details
register for complimentary blue badge parking.
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Toilets located in the Ticket Office.
-
Station Location & Directions
- Longitude -1.179835636
- Latitude 50.63390141
-
Station Information
- Baby Change No
- Station Buffet No
- Showers No
- Wifi YES Yes
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please contact the Customer Service Department on 0345 6000 650
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:50 to 12:30
Saturday - 07:45 to 15:00
Sunday - 08:00 to 15:15
-
Ticket Office Hours
Monday - Friday - 06:50 to 12:30
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesShanklin ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares IL
-
Taxi Information
- Availability YES Yes
- Note Redline Taxis - 01983 404444
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Other transportation
-
Rail Replacement Services
During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.