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Salfords (Surrey) Train Station

Salfords (Surrey) Train Station

Salfords (Surrey)

Salfords station

Southern Avenue
Salfords
Surrey
RH1 5DE

Ticket office opening hours:

Monday - Friday - 06:30 to 10:35
Saturday
Sunday

GET DIRECTIONS

Salfords (Surrey) at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 10:35
      Saturday
      Sunday
    • Accesible Ticket Machine

      All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

      Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

    • Helpline 1
    • Helpline Contact Details

      For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

      • Phone - 0800 138 1016
      • Textphone - 0800 138 1018


      Phone number: 0800 138 1016
    • Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
    • Helpline Open Note

      The assisted travel helpline is not available on Christmas Day.


    • Impared Mobility Set Down

      Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

    • Step Free Access

      This is a Category B3 station: Level access to platform 1 (to London). Steps to platform 2 (to Gatwick).

      The Assistance Meeting Point is by the Ticket Office.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

      If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

      • pressing the 'emergency & assisted travel' Help Point button
      • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
      • texting us on 07970 511077

      We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

      Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

  • Baggage Services

    • Left Luggage: Available No
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SAF.pdf).
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Located on platform 1.

      Cycles are left at owners risk. Abandoned cycles may be removed.

    • Note

      Cycles are left at owners risk. Abandoned cycles may be removed.

    • Sheltered YES Yes
    • Spaces 10
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Phone number: 01895 262122

      Operator Name: A P C O A Parking U K
      Name: Station Car Park
      Spaces: 27
      Number Accessible Spaces: 1
      Accessible Spaces Note:

      Free parking is offered to all Blue Badge holders.

      Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

      If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.


      Accessible Car Park Equipment: No
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.apcoa.co.uk/southern/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Located on platform 1.

      These toilets are available during staffed hours.

  • Station Location & Directions

    • Latitude 51.20174387
    • Longitude -0.162487674
  • Station Seating Areas

    • Seated Area: Note

      There is an unheated waiting area on platform 1.

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:30 to 10:35
      Saturday
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

    • Smartcard Notes key smartcard webpage on the southern website.

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

  • Taxi Information

    • Availability YES Yes
    • Note YES
  • Other transportation

    • Rail Replacement Services

      Please click the link for details regarding the rail replacement bus location.


      Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/32jm4 U N6k87 M9vsa3 Gsw4 P/6286efd17caa8609a846543f6e88bbfe/2025-01_ C I_ S N_ R R B_ S A F_ D R.pdf

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.