Save 20% promotion information

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Our Save 20% scheme has been unavailable since Monday 1st October 2018. Codes distributed via other means such as complimentary journeys or discretionary discounts can still be applied.

Make sure you're signed up to our newsletter and opted into our marketing communications to be kept up to date on the latest developments.

As part of ongoing improvements to the Grand Central online platform we'll be making a number of changes over the next few months, and you can rest assured that the discount will be back as soon as possible!

Please note - some customers since March 2019 may have received ticket wallets promoting the Save 20% scheme as an active promotion - please note that the promotion will be returning soon, however these notices were sent in error.

If you have received one of these wallets, please contact

We recommend signing up to our newsletter using the box to the right of this page in order to be the first to know when the promotion is returning.

Good to know

The 20% discount is available for Grand Central Advance, Anytime and Off-Peak train tickets only which are exclusively for use on Grand Central trains.

One discount code per customer will be issued within any seven day period.

If part of your journey is with another operator then you must buy a separate ticket for that part of the route.

Bookings made with the discount code are for a maximum of 8 people travelling

To receive the discount:
The date of travel must be the same for all outward journeys and the same for all return journeys.

All tickets purchased in the transaction must depart from and arrive at the same outward and return destinations.


Please note the 20% discount e-mail will only be sent to customers who are opted in to our communications and 7 days after you have taken the final leg of your booked journey. If you have purchased an open return ticket, the discound code will be issued seven days after the expiry of the return leg of your journey - ordinarily this is 37 days after the outward portion of your journey.

This promotion is offered at Grand Central's discretion. See terms and conditions for full details.