Disruption between Brookwood and Woking expected until the end of the day

Due to safety checks being made between Brookwood and Woking all lines are blocked.

Train services running through these stations may be cancelled, delayed or revised.

Disruption is expected until the end of the day.

Customer Advice:

Staff have been informed of safety checks being made of a bridge between Brookwood and Woking. As a result, all lines are blocked after specialist teams have inspected the site. Passengers are authorised to source taxis between Woking and Southampton Central and claim the cost of this back through South Western Railway's customer service team. If you have been severely delayed and had to complete you journey using an alternative form of transportation, please email their customer service team. To help assess your claim, you should include: • A clear scan of your train ticket, • A clear scan of the receipt provided from the alternative transport taken, and • Full details of your journey, including the date of travel and where you were travelling to and from. For further information or onward travel advice please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

​​​​​​​Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.