Yes, when you're booking your train ticket on our website there is a link in the 'Need assistance' section on the Travel options page. Just click on the link and you'll be able to request what help you need and we'll be in touch.
Alternatively you can call:
- Contact centre - 0345 603 4852 (open 08:00 - 22:00)
- Text Relay - 18001 0344 811 0072 (open 08:00 - 22:00)
To book travel assistance for an existing journey, please see our dedicated page on travel assistance.