Yesterday evening the overhead electric wires near Ealing Broadway were severely damaged. As a result of this, there is major disruption to all trains to / from London Paddington.
Network Rail are working to recover all the stranded trains and to rectify the damage to the overhead electric wires. Network Rail have been able to reopen some lines and a small number of trains are now running to / from London Paddington.
Customers are still advised not to travel by train between London Paddington and Slough and to use the alternative travel advice outlined below.
Disruption is expected to continue until the end of the day.
How is this affecting the train service?
A small number of trains are now running to / from London Paddington. However, most trains are still unable to run between London Paddington and Slough / Heathrow Airport.
Great Western Railway
Most trains will start / terminate at Reading, with a reduced train service operating between Reading and Slough.
If you are travelling from London to stations beyond Reading please do not go to London Paddington but instead travel straight to London Waterloo where you can use South Western Railway trains to Reading, either directly or via Guildford or Basingstoke.
Customers travelling to / from the Oxford area are advised to use Chiltern Railways services to / from London Marylebone.
Customers
travelling to destinations in Devon and Cornwall are advised to travel
via London Waterloo either to Reading or via Salisbury to interchange
with West Country services at Exeter St Davids.
Customers travelling to destinations in the Worcester area may
travel from London Euston to Birmingham New Street on Virgin West Coast
services and then from Birmingham New Street to Worcester on West
Midlands Railway services.
Services will also be amended as follows:
London Paddington - Didcot Parkway
A local stopping train service will operate between Slough / Reading and Didcot Parkway.
You may use South Western Railway between London Waterloo and Windsor & Eton Riverside / Reading and Chiltern Railways between London Marylebone, Oxford and Banbury.
West Ealing - Greenford
The train service is expected to resume at 13:00. Until then, please travel on London Underground services and London Buses.
London Paddington - Bedwyn
The train service will operate between Reading and Bedwyn only.
You may use South Western Railway between London Waterloo and Windsor & Eton Riverside / Reading.
London Paddington - Bristol Temple Meads
An hourly train service will operate between Reading and Bristol Temple Meads in each direction.
London Paddington - Swansea
An hourly train service will operate between Reading and Swansea. You may use Transport for Wales between Cheltenham Spa and Cardiff Central and between Newport (South Wales) and Swansea.
London Paddington - Exeter / Plymouth / Penzance (West of England)
An hourly train service will operate between Reading and the West of England in each direction.
You may use CrossCountry between Cheltenham Spa, Bristol Temple Meads, Exeter, Plymouth and Penzance and South Western Railway between Exeter St Davids, Basingstoke and London Waterloo.
London Paddington - Cheltenham Spa
The through train service is suspended between London Paddington and Cheltenham Spa, please travel on alternative services to Swindon and change there for connections. A local stopping train service is operating between Swindon and Cheltenham Spa, but this will be busier than normal.
You may use CrossCountry between Bristol Temple Meads and Cheltenham Spa, if you are travelling to or from Cheltenham Spa you can change at Bristol Parkway for connecting train services.
London Paddington - Worcester / Great Malvern / Hereford
A reduced train service will operate from Hereford, Great Malvern and Worcester to Oxford and Reading in the morning.
A limited train service will operate from Oxford to Worcester in the afternoon.
You may use your ticket on:
- Virgin Trains between London Euston and Birmingham New Street.
- West Midlands Railway between Birmingham New Street, Worcester, Great Malvern and Hereford.
- CrossCountry between Basingstoke and Birmingham New Street.
Alternative travel advice:
Great Western Railway customers may use the following services:
- London Underground between London Paddington and London Marylebone, London Euston and London Waterloo
- London Buses between London and Slough
- Stagecoach Buses in the Cheltenham and Gloucester area
- South Western Railway on reasonable routes
- Chiltern Railways between London Marylebone and Oxford / Banbury
- West Midlands Railway between Birmingham New Street and Great Malvern via Worcester.
- Virgin Trains between London Euston and Birmingham New Street
- CrossCountry between Cheltenham Spa and Penzance and also between Basingstoke and Birmingham New Street
- Transport for Wales between Cheltenham Spa and Cardiff Central and between Newport (South Wales) and Cheltenham Spa
- Southern on reasonable routes
TfL Rail
A shuttle train service is running between Heathrow Terminal 2, 3 and Heathrow Terminal 4 as advertised. In addition to this, TfL Rail are providing an additional shuttle train service between Heathrow Terminal 2, 3 and Heathrow Terminal 5 on behalf of Heathrow Express.
Customers may use London Underground and London Buses including bus 140 between Hayes & Harlington and Heathrow Airport (Central Bus Station) and Heathrow Airport Terminal 4. Alternative travel advice for your specific station can be found here.
Heathrow Express customers may use London Underground between London Paddington and Heathrow Airport.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
You can plan your journey on London Buses and London Underground by using the Transport for London Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #Paddington
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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