Severe weather affecting South Western Railway services today

The Met Office has issued yellow and amber weather warnings for today, Tuesday 2 January for heavy wind and rain.

What's Going On

Train services running across the whole South Western Railway network may be cancelled, delayed or revised. Disruption is expected until the end of the day.

Customer Advice

Due to multiple trees blocking the railway across the SWR network, the majority of our services will be suspended until further notice. You are advised not to travel at this time.

Tickets dated for travel today (2 January) will be valid for use tomorrow (3 January).

 

Current ongoing issues include:

• A tree blocking the railway between Sunningdale and Ascot.
• A tree blocking the railway at Hook.
• A tree blocking the railway between Virginia Water and Ascot.
• A tree blocking the railway between Eastleigh and Romsey.
• A tree blocking the railway at Farnham.
• A tree blocking the railway between Motspur Park and Worcester Park.
• An obstruction on the line at Ash Vale
• A precarious tree between Guildford and Worplesdon.
• Heavy rain flooding the railway between Ryde Esplanade and Ryde Pier Head.

 

All services on the following lines will be suspended until further notice:

Staines to Reading.

Basingstoke to Exeter St Davids.

Basingstoke to Weymouth.

Portsmouth to Southampton.

Woking to Alton.

Woking to Portsmouth.

 

If you are currently travelling with us, you can arrange your own taxi to complete your journey and claim this back from our Customer Services Team. To claim a refund, you will need:

•  Full contact details.

•  The time and date of your journey.

•  The stations you travelled to and from.

•  A description of the series of events that took place.

•  Copies of your train tickets and taxi receipt.

Please email these details to customerrelations@swrailway.com or write to: Freepost SWR CUSTOMER RELATIONS.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

​​​​​​​Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.