Due to the availability of train crew between Reigate and London Victoria, fewer trains are able to run. As a result, a reduced service will run between these stations.
This is expected until 14:45.
Customer Advice
Until approximately 14:45 today, there will be a reduced Southern service on the route between Reigate and London Victoria.
Before you go to the station, please check a journey planner for the next departure.
If there is no direct service available, you will need to use an alternative, and may need to change trains to complete your journey.
Southern expect this may take around 20 minutes longer than usual.
Alternative routes and ticket acceptance:
You may use your ticket for this route at no extra cost on:
- Great Western Railway services between Reigate and Redhill
- Thameslink services between Redhill, Merstham, Coulsdon South, Purley, East Croydon and London Bridge
- Alternative Southern services between East Croydon, Clapham Junction and London Victoria
Can you tell me more about the incident?
Southern are working hard to run as many trains as possible, and are currently expecting the normal timetable to resume by mid-afternoon today.
To help you with your journey, we've also been updating the journey planners with information about cancellations, so you can plan in advance.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #Reigate
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.