A shortage of train crew means that a reduced Southern service is running between Clapham Junction and Milton Keynes Central.

This is expected to continue until approximately 21:15.

Customer Advice

Until approximately 21:15, there will be a reduced Southern service to and from Shepherds Bush, Watford Junction and Milton Keynes Central.

Please use a journey planner to check your train before you go to the station. If your train is cancelled, it's likely that it will be quicker to use an alternative route, but please leave extra time. You may need to leave around 30-45 minutes longer than usual.

Ticket acceptance with other operators:

Your Southern ticket for this route will be valid at no extra cost on:

Alternative Southern services between Clapham Junction and London Victoria:
You can use these trains to connect with London Underground services from London Victoria, even if your ticket is marked "via Kensington Olympia"

London Underground  services to travel across London on any reasonable route:
This includes:

• the Victoria Line, to connect between Victoria and Euston, for London Northwestern Railway services
• the District Line, to and from West Brompton
• the Central Line, to and from Shepherds Bush
• the Bakerloo Line, to and from Harrow & Wealdstone via Wembley Central

 

London Overground services on any reasonable route:
This includes:

• the West London Line between Clapham Junction, Imperial Wharf, West Brompton, Kensington Olympia, Shepherds Bush and Willesden Junction
• services between Willesden Junction, Wembley Central, Harrow & Wealdstone and Watford Junction

 

London Northwestern Railway services:
You can use these trains to travel between London Euston and stations to Milton Keynes Central, and you can also use the limited train service between Bletchley and Bedford

Thameslink services:
You can use these trains between Bedford, London St Pancras International and East Croydon

A PDF route guide showing some of these options can be downloaded here.

Can you tell me more about the incident?

Unfortunately, there is a severe shortage of train crew affecting Southern's West London Line services for most of the day. To help you complete your journey, Southern have arranged for your ticket to be accepted on the above alternatives.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #ClaphamJunction

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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