A shortage of available station staff between Downham Market and Kings Lynn means trains are unable to run between these stations.
Services from Cambridge will be revised to terminate and start back at Downham Market.
Watlington and Kings Lynn will not be served.
This is expected until 16:00.
Customer advice:
Due to a member of station staff being taken ill, services are unable to run to / from Kings Lynn until further notice.
Services will terminate and restart at Downham Market instead, and so will run between London Kings Cross and Downham Market only. Kings Lynn will not be served.
If you are travelling from Kings Lynn, please speak to station staff there for onward transport options.
If you are travelling to Kings Lynn, please travel to Downham Market and speak to station staff there for onward transport options.
Journeys to and from Kings Lynn may take at least 30 minutes longer than usual, so please allow plenty of extra time for your journey this morning.
Replacement buses have been requested, and we'll provide further updates on these when confirmed.
You can check if your journey will be affected using the live route map here.
Can you tell me more about the incident?
A member of station staff has unfortunately been taken ill this morning. As trains at Kings Lynn are dispatched by platform staff, this means that services are unable to run to and from Kings Lynn until further notice. Attempts are being made to find staff to cover the remainder of the shift, but due to this being at short notice this is unlikely.
Ticket office staff are still available and will remain at Kings Lynn to assist customers as normal.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.