There are currently widespread IT issues across the entire network. IT teams are actively investigating to determine the root cause of the problem.
As a result, teams are unable to access driver diagrams at certain locations, leading to potential short-notice train cancellations, particularly on the Thameslink and Great Northern networks. Additionally, other key systems, including real-time customer information platforms, are also affected.
Please check back for updates. In the meantime, please regularly check your journey before you travel.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.