The emergency services are dealing with an incident in the Cheltenham Spa area. Whilst they carry out their work, all lines are closed. As a result, trains may be cancelled, severely delayed or revised.
This is expected until the end of the day.
Customer Advice:
CrossCountry
You may use your ticket onboard Great Western Railway services via any reasonable route at no extra cost.
Rail replacement transport has been requested to operate between Birmingham New Street and Bristol Temple Meads in both directions. Further details will follow once confirmed.
Passengers at intermediate stations should speak to station staff for onward travel arrangements.
Great Western Railway
Rail replacement transport has been requested to operate between Worcester Shrub Hill and Gloucester calling at Ashchurch for Tewkesbury and Cheltenham Spa with an ETA of 20:25.
Transport for Wales
Trains are unable to run between Cheltenham Spa and Gloucester.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.