Major disruption between Staines and Feltham expected until 18:00

The emergency services are dealing with an incident between Staines and Feltham meaning all lines are blocked. As a result, trains may be cancelled or delayed by up to 60 minutes. Major disruption is expected until 18:00.

Customer Advice:

Due the emergency services dealing with an incident near the railway between Staines and Feltham, all lines are currently blocked.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:

• Great Western Railway services between London Paddington and Reading / Windsor & Eton Central
• Elizabeth line services between London Paddington and Reading
• London Underground services via any reasonable route
• London Buses in the Staines / Feltham / Richmond and Twickenham area
• Reading Buses 3 between Reading and Wokingham
• Reading Buses 4 and X4 between Reading - Earley - Winnersh - Wokingham - Bracknell
• Reading Buses 500 between Reading and Winnersh Triangle
• Reading Buses Flight Line 703 between Bracknell - Ascot - Windsor
• White Bus Services 441 and 441A between Staines and Egham
• White Bus Services 01 between Ascot - Sunningdale – Windsor
• White Bus Services 500 between Staines - Egham - Virginia Water - Sunningdale - Bagshot - Camberley – Frimley
• White Bus Services 566 and 567 between Staines - Egham - Virginia Water
• White Bus Services P1 between Windsor and Datchet
• White Bus Services 01 between Ascot - Sunningdale - Windsor
• White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton – Kingston
• White Bus Services 446 between Woking - Chertsey – Staines

For further information or onward travel advice please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.