Damage to the overhead electric wires between London Paddington and Hayes & Harlington means all lines are blocked. As a result, trains may be cancelled, delayed by up to 60 minutes or revised.
Major disruption is expected until 11:30.
Customer Advice for Elizabeth line:
You may use your tickets on:
- London Underground
- South Western Railway between London Waterloo and Reading
- Great Western Railway via any reasonable route
Customer Advice for Great Western Railway:
A driver has reported something stuck and wrapped around the overhead line equipment and the pantograph of their train.
As a consequence, all the overhead lines have been switched off for safety with most of the lines on approach to London Paddington blocked.
As the overhead lines have been switched off, all traffic between Slough and London Paddington are at a stand. The driver of the affected train has taken a line block to enable them to inspect the train track-side.
As an alternative, customers may use their Great Western Railway tickets on the following:
- Chiltern Railway services between London Marylebone and Oxford.
- Southern / Thameslink services from London Victoria to Gatwick Airport.
- London Underground services via any reasonable route.
A reminder that unfortunately South Western Railway are currently in disruption in the Woking area with overrunning engineering works and they are also running a planned road transport operation between Ascot and Hounslow. Therefore tickets will not be able to be used on their services between London Waterloo and Reading as an alternative.
Customer Advice for Heathrow Express:
Heathrow Express services are currently suspended.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.