A person has been hit by a train between Dartford and Gravesend. Whilst the emergency services carry out their work, all lines between these stations are closed. Trains may be cancelled, severely delayed by up to 60 minutes or revised.

Major disruption is expected until 22:00.

Southeastern Customer Advice:

How does this affect my journey?

Trains are currently unable to run between Dartford and Gravesend.

Trains from London to Gravesend may be delayed and altered, trains will terminate at Dartford where possible.

Trains from Gravesend towards London may be delayed and altered, and will start at Dartford where possible.

What should I do?

Please allow extra time to complete your journey.

To assist you with your journey, you can use your ticket at no extra cost on the following:

• Fastrack buses between Gravesend and Dartford
• Southeastern Highspeed between London St Pancras International and Gravesend
• London Underground between London terminals
• Replacement buses between Gravesend and Dartford calling all stations

Alternative Routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.

How can I stay up to date?.

You can follow the Southeastern WhatsApp channel.

Thameslink Customer Advice:

Your journey is likely to be severely delayed. Some trains will be revised, only completing parts of their normal journeys. There will also be some cancellations.

Changes to services:

Currently, services which usually run between Luton and Rainham will be reduced to an hourly service, and will only run between Luton and Dartford. This may change on an ad-hoc basis so please check live journey planners and speak to station staff where possible.

Ticket acceptance on alternative routes:

To assist you with your journey, you can use your ticket at no extra cost on the following:

• Southeastern services via any reasonable route to London
• Southeastern High Speed between Gravesend and London St Pancras International
• London Underground via any reasonable route
• London Buses between central London and Dartford

You can see an alternative route guide here:

• Thameslink alternative route guide

Please check live journey planners and allow plenty of extra time to travel this evening.

Planning your journey:

You can check train departures from your station here:

• Thameslink live departure boards

You can view a live map of the network here:

• Thameslink live route map

You can also use Thameslink app to find up-to-date information.

Can you tell me more about the incident?

Thameslink are working with Network Rail and the emergency services to deal with this incident as sensitively, quickly and safely as possible.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.