A person has been hit by a train between London Kings Cross and Peterborough. As all lines are currently closed, trains may be cancelled or delayed by up to 60 minutes.
Major disruption is expected until 22:00.
If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
Hull Trains Customer Advice
Tickets will be accepted on the following routes at no extra cost:
- LNER services between Doncaster and London Kings Cross
- Lumo services between Doncaster and London Kings Cross
- Northern services between Doncaster and Hull
Great Northern and Thameslink Customer Advice
Your journey is likely to be severely delayed. Some trains will be revised, only completing parts of their normal journeys. There will also be some cancellations.
It's likely that you may need to use another route, if there's a practical alternative. We'll let you know more details shortly.
You'll be able to see further updates on this page, so please continue to check back here.
Changes to services:
When we know more about changes to trains in this area, we'll update this part of advice, so you can see how your train may be altered.
If you're waiting on a train which is delayed between stations:
If your train is delayed between stations, please remain where you are and listen to announcements, or speak to staff for further information.
Please don't leave the train unless you are asked to do so. Other trains may still be moving in the area, and the track is also a very hazardous environment. In areas where the trains are powered by an electric third rail, this usually stays live and dangerous during incidents, and looks the same as other rails.
Ticket acceptance on alternative routes:
Teams are currently working with other public transport companies to make sure that your ticket will be accepted on other routes.
When you're able to use another option for your journey, we'll let you know the details here.
Planning your journey:
You can check train departures from your station here:
- Thameslink live departure boards
- Great Northern live departure boards
You can view live maps of the network here:
- Great Northern live route map
You can see an alternative route guide here:
- Thameslink alternative route guide
- Great Northern alternative route guide
LNER Customer Advice:
If you have a LNER train ticket dated for today, Tuesday 21 January, you will be able to use your existing ticket on another LNER service, up to and including Wednesday 22 January.
You can use your ticket on the following train companies at no extra cost:
- Avanti West Coast between London Euston and Manchester Piccadilly / Glasgow Central / Edinburgh
- TransPennine Express between Manchester, Leeds and York / Newcastle
- Hull Trains between London Kings Cross and Hull
- Northern between York and Leeds
- East Midlands Railway between London St Pancras International, Leicester / Sheffield
- CrossCountry between Sheffield and Doncaster / Leeds / York / Newcastle / Edinburgh
- Greater Anglia between London Liverpool Street and Peterborough
- Great Northern and Thameslink between London Kings Cross and Stevenage / Peterborough
Please see alternative route maps for more details:
https://lner.co.uk/disruptionmapa (via West Coast)
http://lner.co.uk/disruptionmapd
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.