Lines have now reopened following vehicle colliding with a bridge in the South Croydon area.
Trains between East Croydon and Oxted / Purley are now able to run as normal, but may still be delayed by up to 10 minutes whilst services return to normal.
We expect this to continue until 11:30.
Customer advice:
Following a road vehicle striking a bridge earlier today, trains can now run at normal speed through the area.
Please continue to check journey planners and station information boards before you travel, and allow up to an additional 10 minutes to reach your destination.
Check the live map here to see if your journey has been affected.
Can you tell me more about the incident?
Earlier today we were advised by the police of a road vehicle colliding with a railway bridge in the South Croydon area.
Network Rail staff have attended to the incident, and after completing safety checks of the bridge, trains can now run at normal speed through the area.
When a road vehicle collides with a railway bridge this is called a bridge bash or 'strike'. Bridge strike incidents can be dangerous to both road and rail users. To allow Network Rail engineers to carry out extensive safety checks, the railway bridge is either temporarily closed or an emergency speed restriction is put in place. This can cause delays to both road users and rail passengers.
If you witness a bridge strike you should report it using the phone number on the identification plate fixed to the bridge. If no plate is provided you should report it to the Police by calling 999.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
âââââââCompensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.