A fault with the signalling system at Gatwick Airport is causing disruption to journeys running to / from station. As a result, trains may be cancelled or delayed.
Disruption is expected until 12:00.
Customer Advice:
Gatwick Express, Southern & Thameslink
Whilst engineers investigate a fault with the signalling system at Gatwick Airport services are subject to delay, alteration and cancellation. Please check station screens and journey planners for the latest information.
To help you with your journey you can use your ticket on the following, at no extra cost to yourselves:
- Mutually between Southern and Thameslink services
- London Underground via any reasonable route
- London Buses via any reasonable route across London
- Metrobus via any reasonable route
You can find an alternative route map here and a live map of the affected area here.
Great Western Railway
Services will terminate / start back at Redhill. Gatwick Airport will not be served.
You may use your tickets on Thameslink services between Redhill and Gatwick Airport.
Can you tell me more about the incident?
In this particular situation the fault has been confirmed as a 'Track Circuit Failure'. This means the signalling system is unable to automatically verify if the next section of track past the affected signal is clear.
The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, train crew will stop at the affected signal and contact the signalling centre to confirm their location. At this point the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every train's journey, which means services can experience short delays.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #GatwickAirport
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.