Emergency services dealing with an incident between Wimbledon and Woking means trains running between these stations may be delayed by up to 30 minutes or cancelled.

Disruption is expected until 14:30.

If you’ve been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer Advice

We have received reports that a person has been struck by a train between Surbiton and Woking. Response teams are working with the emergency services to assist with the incident. In order to allow emergency services access to the railway all power to the track will need to be switched off in the affected area.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:

• Great Western Railway between London Paddington and Exeter St Davids and routes between Guildford and Reading.
• Southern between London Victoria and Portsmouth and Southampton
• London Underground between Wimbledon and London Waterloo via any reasonable route
• London Buses via any reasonable route

For further information or onward travel advice please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.